Planned and Reactive Maintenance

RM ensures your building stays safe, functional, and compliant – with a combination of planned preventative maintenance (PPM) and rapid-response emergency services. Our facilities management approach covers both hard FM and soft FM requirements, giving you the reassurance that every aspect of your property is professionally maintained.

With a 24/7 helpdesk, highly skilled engineers, and clear service level agreements, we’re able to respond quickly to urgent issues while keeping long-term maintenance on track. Whether you need a scheduled inspection programme or an emergency call out for critical repairs, our team delivers reliability and efficiency every time.

Planned Maintenance (PPM)

Planned preventative maintenance is essential for avoiding unexpected failures, extending the lifespan of building assets, and maintaining compliance with statutory regulations.

PPM Contracts

We create tailored maintenance schedules for your property, ensuring that key systems – from HVAC and electrical to lifts and security – receive regular servicing and testing. Our PPM contracts are designed to suit your operational needs, minimise disruption, and give you predictable maintenance costs.

Property Condition Reporting

Our engineers carry out detailed condition surveys, recording the state of assets and highlighting any issues that require attention. Reports include photographic evidence, compliance notes, and recommendations for repair or replacement.

Scheduling of Routine Inspections

We manage all routine inspections and statutory checks, from fire alarms and emergency lighting to water hygiene and lift servicing, ensuring your premises remain safe and compliant year-round.

Reactive & Emergency Works

When unexpected issues arise, you need a fast and reliable response. Our 24/7 helpdesk coordinates rapid deployment of skilled engineers to get your building operational again as quickly as possible.

24/7 Helpdesk

Our emergency maintenance line is available around the clock for urgent issues such as power outages, water leaks, heating failures, or lift breakdowns. We prioritise calls based on severity, ensuring critical safety and operational risks are addressed first.

Urgent Electrical, Plumbing, and Roofing Repairs

From faulty wiring to burst pipes and storm-damaged roofs, our experienced team is equipped to handle a full range of urgent building repairs, working to restore systems safely and efficiently.

Response to Security Breaches or Structural Issues

We provide immediate support following break-ins, vandalism, or structural failures. Temporary security measures, boarding up, or safety cordons are put in place to protect your property and people until permanent repairs can be made.

Minor Works

Not all jobs require large-scale works – but even small tasks can make a big difference to safety, appearance, and day-to-day usability.

Decorating

We offer commercial painting and decorating services to maintain a professional and welcoming environment for staff and visitors.

Flooring

From replacing worn carpet tiles to installing hard-wearing safety flooring, we provide solutions that meet both practical and aesthetic requirements.

Minor Carpentry

Repairs and adjustments to doors, frames, skirting, and other woodwork keep your premises functional and well-presented.

Our Project Process

At Reliable Maintenance, we believe great results come from a clear, structured approach. Our process keeps things simple for you while ensuring nothing is left to chance. From first conversation to final handover, we focus on safety, quality, and communication—so you know exactly what’s happening and when.

Step 1

Get In Touch

Every project starts with a conversation. We listen to your needs, ask the right questions, and make sure we fully understand your goals.  Get in touch via our contact form or phone us!

Step 2

Survey job and provide a quotation

We will arrange a site visit so that our team can go through each detail and provide a quotation.

Step 3

RAMS provided and schedule works

Carry out a detailed risk assessment and Method Statement to ensure full compliance with Health and Safety Standards.

Step 4

Undertaking of works

Our install team gets to work and our office staff are available throughout for any queries or change in scope of works.

Step 5

Post work report

Once work has been completed a detailed report and photographs will be sent to you for review!

We're Ready To Speak With You

Phone or email — whichever suits you best.

Our 24/7 helpdesk is on hand for emergency call-outs.

Get in touch

  • Unit 2, 176 London Rd, Burgess Hill, West Sussex RH15 8LS
  • 01444 882268
  • helpdesk@rmlimited.co.uk
01444 882268
One Call, We Do It All